QuickBooks is the most commonly used accounting software in businesses to handle their financial transactions, payroll, and reports. Just like any software, it will face errors sometimes, which may stall workflow and productivity. For example, there is QuickBooks Error 12057, which sometimes occurs in the update process for this software or while trying to connect to the internet. This may cause a hindrance to the users by blocking them from accessing features and updating as well. Therefore, we will mention the causes of QuickBooks Error 12057 and let you know how to work your way around eliminating the error within a short span of time.

What Is QuickBooks Error 12057?

It is typically related to the problems encountered in Internet connectivity or problems encountered in QuickBooks update service. The users face this type of error that is error 12057 while downloading QuickBooks thus leading to delay in the smooth running of the daily operations. The general message it displays is: "Error 12057: Update failed. “Understanding the causes of the error is very important for the application of the right solution.

Common Causes of Error 12057

1. Problems with Internet Connection: Either a very slow internet connection or an internet connection which is unstable may not be able to download any updates into QuickBooks.
2. Firewall and Antivirus Configuration: Sometimes, the security software may block QuickBooks from accessing the internet or the update servers.
3. Damaged QuickBooks Installation: You have installed QuickBooks badly or the files are corrupted. This can cause a lot of errors, possibly including Error 12057.
4. Older QuickBooks Version: An older version of QuickBooks can cause compatibility problems with newer versions.
5. Windows Settings: Inaccurate settings in Windows, such as incorrect date and time, may also cause connectivity problems.

How to Resolve QuickBooks Error 12057

1. Check Your Internet Connection

This would be the first thing you need to check-out. Ensure that your internet is working fine. However, if the signal strength is weak or changes, here is what you can do with it:

• Reboot your router or modem
• Perform internet tests on other devices to test if it works.
• Switch to a wired internet for stability.
• If you have an unreliable connection to the internet, you can contact your Internet Service Provider for assistance.

2. Configure Firewall and Antivirus Rules

Your firewall or antivirus might be stopping QuickBooks from accessing the internet. These are the steps to configure them:

Windows Defender Firewall:

• Open Control Panel and select "System and Security."
• Click on "Windows Defender Firewall."
• Click on "Allow an app or feature through Windows Defender Firewall."
• Scroll down and locate the list for QuickBooks and make sure Private and Public are checked

Antivirus Software

• Check your antivirus application's settings on blocking applications
• Add QuickBooks as an exception or let it pass through the security settings

3. Update QuickBooks through Manual Means

In case the application update cannot proceed automatically because of Error 12057, you can update manually

• Open QuickBooks and go under the "Help" menu
• Select the "Update QuickBooks Desktop.
• Visit the "Options" tab, choose "Mark All, then Save.
• Visit the "Update Now" tab, select which of the updates you want to download, and then click "Get Updates."
• Once it's done updating close QuickBooks then try re-opening it to see if that error is still there.

4. To resolve the error as well, you can repair your QuickBooks Installation:-

• Close QuickBooks and navigate to Control Panel.
• Click on "Programs and Features.
• Find QuickBooks in the list, check it, and select "Uninstall/Change."
• Select "Repair" and follow further instructions to run the process
• Once repaired, try updating QuickBooks again.

5. Check Windows Settings

Check your system date and time are correct

• Right-click the clock in the task bar and select "Adjust date/time."
• Check that you date and time and time zone are accurate.
• If you do update, try restarting your computer and see if QuickBooks can update error-free.

6. Contact QuickBooks Support

If the above cannot fix your problem then get support from QuickBooks. These may walk you through advanced troubleshooting steps which will have you able to identify the precise step you may be doing wrong.

Conclusion

QuickBooks Error 12057 is a hurdle in your business, but if you understand what causes it and apply the appropriate solutions, you will be able to rectify it within no time. Hopefully, the solutions enumerated above might be of some assistance for you in eliminating the ongoing error permanently. On the contrary, if you fail to do so, then reaching out to our tech support professionals at 1-800-761-1787 will be quite helpful. Our QuickBooks payroll support experts will cater to all your accounting queries immediately.